Surveys are an effective technique of collecting important information on a subject. They are based on real data and views of a real audience. However, surveys are beneficial only when they are done in the right way. From collecting data on potential participants to analysing the collected information, there are many things that can affect survey results.
One of the most vital parts of a survey is designing. Although survey designing seems an easy task, it is not in reality. This step of a survey includes more than just figuring out questions to ask. There are multiple things that a survey organiser or a creator should consider when preparing the design of a survey.
Modes of Data Collection
In the modern-day world, there are many ways to collect data for a survey. These modes of information collection can have a huge impact on the outcomes. For example- in the case of online surveys, a creator has to pay special attention to the survey design and choice of words.
In online surveys, you cannot reap the benefits of body language. The only things that can help influence the audience are the survey design and questions.
One of the most difficult parts of the survey creation process is choosing the right words for questions. In the case of an online survey, it is necessary to pick words that are easy to understand yet impactful. Incorrect words or highly technical language can go against a survey and stop a participant from answering the question.
The questions should be in a simple language. Avoid asking more than one thing in one question. Apart from that, provide participants with clear instructions without nudging them towards an answer.
Order Of Questions
You cannot just throw questions in an online survey and expect participants to answer them enthusiastically. There should be a logical flow. Jumping from one topic to another in just one question can confuse participants and encourage them to skip questions.
One of the best ways to decide a logical order to survey questions is to test it once you are finished designing the survey. It should be tested multiple times to ensure that all the questions are in the order and make sense.
Format Of Questions
All survey questions are not created equally. A survey may have some questions with limited responses and the others where participants write to express their views. All of them are important and play a crucial role in the outcomes. However, they also have their own share of benefits and limitations.
It is not easy to decide the format of survey questions. You can mix both types of questions in an interesting way that could interest the participants and give you the desired results.
Structure Of Questions
The appearance of questions can also impact the overall results of a survey. It is capable of grabbing the attention of participants and encouraging them to answer the questions. Apart from that, options in answers can also make or break the game.
For example- if there is a question like 'what is your age?', then there should be options that are relatable to all. The answers can be 'Under 18, 19-30, 30+'. Badly structured questions can confuse the participants and it further may affect the survey results.
How questions appear on different modes can impact the participation and survey results. From the font colour, and size, to strengths, there are many things that can change the way a respondent takes a question. Apart from that, how the survey is represented to a participant can also impact the way he takes part in the survey.
A pleasant survey design can decrease the burden of a participant and encourage him to answer wisely.
Before starting the survey in real-world conditions, you should check in multiple times to ensure everything is on its right place. If you want to track the results of every question individually, then there should be a tracker with each question.
Designing a survey may be a difficult task to do, but it is important for the success of a survey. It makes sure that all the questions are accurate and capable of collecting information for you. So, pay attention to them to reap the results of a successful survey.